NEXT Upgrade to firmware version R04.20.00 is not recommended

SLR5700 will not connect to the internet via the marked Port 1

Software Update Management SUM licensing and warranty information

Control Head Mobile configuration will not transmit audio during Emergency Hot Mic or Remote Monitor

Mobile Control Head may fail to respond to user input

Showing "Unknown battery" error display on Multi unit charger

New MNIS (Motorola Network Interface Service) software release R21.04.0013

SLR Repeaters MOTOTRBO Link issue

APX 900 with 2-Knob control feature Enabled causes cloning incompatibility

White Powder Blooming on RSM - Accessory Cable Jacket Exterior

UL Div1 Battery requires a compatible radio firmware version

NEW SLR repeater firmware update R20_21_08

New software compatibility version requirements for APX8500 Mobile Transceiver Board

New software compatibility version requirements for APX8500 High Power Mobile Transmitter Board

SLR Repeater Web Page Login issue

APX Mobile O3 Handheld Control Head Transition Notification

Option Board English Language Pack issue

Battery Fleet Management (BFM) EID Fails Verification during new installation or after Windows Update

Certain APX radio models may display System Error! portable or RC IN PROGRESS - mobile

Radio Firmware Update SR2021.2

APX6500BN with Li option (QA02751) and R23 firmware, displays error on Control Head at power-up

Distorted transmit audio from a Self Contained Breathing Apparatus SCBA with radio communications capability linked via Bluetooth

APX8500 High Power Radio cannot access Harris System

Radio loses encryption secure keys after codeplug or firmware update.

Certain APX Portable radios with firmware R23.01.00 and option Q667(Software ADP), reset on PTT.

PC issue after MOTOTRBO™ Radio Management Server Software is installed.

Subscriber radios display “Config Error 02/98” after upgrade attempt from R2.10 to M2020.01.

Capacity Max Repeater Control Channel stops in the presence of interference.

900 with 2-Knob control feature Enabled causes cloning incompatibility

MOTOTRBO Network Interface Service (Data Gateway, MNIS) Error#4201 when launching the application.

No audio in Wireless RSM and Push-To-Talk Pod during transmit and receive.

Connect Plus Mobile Numeric Display running firmware R02.20.01 will exhibit shifted LED digits

Mobile subscriber radios send false emergency alert

CPS Update Notification November 2020

Repair of Radios with Factory Mutual (FM) Certification.

Consolette with blank faceplate (G90 option) enters endless continuous reset loop after upgrade.

Audio levels are reduced after an Alert Tone is generated on certain APX models with radio firmware; SR2019.4 (R20.61.00 - R20.61.20)

"Invalid Flashcode" error message when performing Flashport upgrades for APX radios that contain software based ADP option.

Error message during APX8500HP Mobile programming

MTR3000/XPR8400/XPR8380 repeaters potential issue when performing upgrade

APX Radio unable to Transmit an Emergency Call on a Harris UHF/VHF Trunking System

Accessory Connector Fitting Issue on Limited Keypad Models of MOTOTRBO™ portable radios: XPR3500e, DEP570e, DP2600e, XiR P6620i, XiR P6626i including front cover service kits.

Certain APX Radio models (with option GA-01767) may fail KVL Authentication KeyLoad after upgrade

hardware delivered with firmware release prior to R2.10 cannot be upgraded to release M2020.1 when still under 5-year warranty

Premature low battery alert with APX portable radios when using either the PMNN4547 or PMNN4573 batteries

Unable to upgrade Adobe Reader during InfoVista upgrade process

SLR series repeaters get disabled after 5-7 minutes after Power ON for SMA Validation Failure

Radio Management (RM) is not able to upgrade MOTOTRBO™ 2.0 subscribers to MOTOTRBO M2020.01 customer release

SLR series repeaters in Major Alarm after double upgrade to M2020.01 firmware

Recommended best practices - installation Guide for MOTOTRBO™ mobile radios

Certain APX Mobile radios fail at power up if a non-English language pack is enabled after an upgrade, Code Plug or Flashport modification.

Capacity Max CMSS firmware upgrade recommendation

Recommended general Motorola Solutions base station, repeater, gateway, dispatchand other fixed infrastructure cleaning and disinfecting guidelines in response to the coronavirus (COVID-19) pandemic

Recommended general Motorola Solution Subscriber and Accessory cleaning guidelines in regards to the current COVID-19 virus.

Recommended general MOTOTRBO portable maintenance

WAVE PTX Gateway Onboarding Issue

SLR 8000 800/900MHz Base Station Reference Tuning

Anti-virus software identifying Motorola Solutions’ aptcertutility.exe file as malware during the installation of ASTRO CPS and/or Radio Management (RM)

APX Subscribers new Firmware release – R20.35.00

Portable Option Board Software Upgrade Compatibility

ASTRO APX customers may see an incorrect license count after upgrading to CPS/RM version 20.00.03 (RM 2.19.424.0)

MOTOTRBO™ Capacity Max R2.10 System Advisor reporting alarm for CVE-2018-3646

ASTRO APX customers may see radios missing from their RM Radio View after upgrading to CPS/RM version 20.00.03 (RM 2.19.424.0)

All OTAR enabled APX models Upgrading FW to R20.02.00 until R20.33.00 may lose the MACE/Secure Module FW

Radio firmware upgrade to version 20.02.00 ERROR

Upgrading radio firmware to version R20.02.00 may cause the MACE/Secure Module firmware to blank out

APX Customer Programming Software (CPS) and Radio Management (RM)

Capacity Max Potential issue when upgrading the CMSS server from R2.9.x to R2.10.0

MOTOTRBO™ SLR repeaters with R2.10 firmware will not self disable when under Major Alarm condition

MOTOTRBO™ Radios newly added or modified in Radio Management (RM) by importing a .csv file cannot be assigned with a configuration.

MOTOTRBO™ Radio Management (RM) may not be able to communicate with MOTOTRBO™ subscribers via OTAP.

MOTOTRBO™ MNIS Data Gateway Application may busy systems by sending control data messages to repeaters.

MOTOTRBO™ SLR 8000 series 8/900 MHz repeaters software version R02.10.00.05 w/ R07.00.08

APX/PCR RSM Cable Jacket separation/fraying exposing internal wires

APX/PCR RSM Cable Jacket separation/fraying exposing internal wires

Incorrect IMW media provided to IMW 5.2.1 orders

Remote upgrade of SLR repeaters in a Capacity Max system may fail resulting in a communication conflict between affected repeaters.

GPS Week Rollover occurring on April 6th 2019. Minimal impact to Motorola Systems expected.

GPS Week Rollover occurring on April 6th 2019. Minimal impact to Motorola Systems expected.

GPS Week Rollover occurring on April 6th 2019. Minimal impact to Motorola Systems expected.

Recommendations for New Li-Ion battery use, storage and care

Recommendations for new Li-Ion battery use, storage and care and maintenance

MOTOTRBO™ SLR 5x00 and SLR 8000 series repeaters configured for both DC Primary Source and Battery Charging at the same time.

Radio-to-Radio cloning between CLP1 and CLP2 is not working correctly

Premature low battery alert and/or battery shutdown with SRX2200BN / APX6000BN 700/800MHz radios and NNTN8930A Batteries

Premature low battery alert and/or battery shutdown with SRX2200BN / APX6000BN radios and NNTN8930A Batteries

MOTOTRBO™ XPR™ 6000 Series Portable radios Channel Selector Switch